There is pretty clear evidence that financial investment products do not
justify the performance that they offer versus the fees they charge.
Generally this is attributed to the greed of overpaid fund managers
(and to declare an interest, I was a member of that tribe until last
year). It may surprise people to learn that forcing fund managers to
earn the same income as say a nurse would not make a huge difference.
To realise why we need to think about restaurants instead.
(I can promise that this bizzare analogy will make sense in about 2 pages time but you are just going to have to trust me until then)
The rip off restaurant meal
I took my wife and children out to a
restaurant for mothers day. I can't remember exactly what the bill
came to; it was a niceish place in the outskirts of London but we
only had a couple of glasses of wine between us so probably about £20
per head. If we had gone and cooked that same meal at home it would
probably have only cost two or three pounds a head to buy the food.
Were I to be a really ruthless economist and factor in the cost of
gas, elecricity and a prorata share of the cost of our mortgage....
it would still be a lot short of £20 per head.
You might assume that the reason it
costs so much is that there is a greedy overpaid chef in the kitchen.
My brother in law works as an executive chef and whilst he does okay,
last time I checked he did not have a second home in the Swiss Alps
or a helicopter (He does work ridiculously long hours so he has that
in common with at least some people in the finance industry). In fact
the hospitality industry is notirousliy badly paid and the
proportionate cost of the Chefs wages in that restaurant would only
have been a small fraction of my £20.
So then the meal was a complete rip off wasn't it?
Its the frictions, stupid
To get back to that £20 a head we need
to factor in rent, business rates, VAT, the cost of other staff both
front and back of house, deprecation, national insurance, insurance
insurance, stationary, all kinds of costs you only find out about
once you have run your own business.... and a profit to the owners of
the restaurant that might just stretch to £1 per head (although
possibly not even that). The difference between the cost of paying
the chef plus the pure 'raw' cost of the food, and the total cost of
the meal, might be described as a frictional cost.
You might conclude then that it makes
no economic sense to pay anyone to do anything, and
indeed for it to happen there must be something else going on.
Firstly we could need to bring in the
concept of additional utility enjoyed from not cooking the
meal yourself. You may enjoy an activity
more if someone else does it for you or it may be that the person
doing it enjoys it more than you (or at least dislikes it least).
Before you start sniggering I am not thinking about what you are
thinking about. I am thinking of things like cooking (nicer if
someone else does it or the cook may be very passionate about doing
it wheras you just want to eat) or plumbing (plumber may dislike it
less than you).
Secondly clearly for people who have
very high incomes (like greedy fund managers), or for above average
income people buying a service provided by somone with a very low
income does make economic sense; i.e. there are favourable pay
differentials.
Also if you are buying something you
simply cannot do yourself then it would make sense to buy it
in of course. Like fixing a dishwasher - something most people cannot
do. If you are a dishwasher engineer reading this right now,
presumably from the comfort of your yacht in the cote d'azure, allI
will say is I hope your bilge pump fails so you know how it feels.
(Readers should know by now that by
examples are entirely arbitrary and totally unconnected to my real
life. And that I have a very highly ironic tone of writing.)
A weaker form of this is that the
service is something you can do, but the other person can do better
than you. Many other forms of DIY fall into this bracket, at
least for me. Painters and decorators all over the country are not
worried about not getting my business. I can lift up a paint brush
and move it over a door frame but the end result is not attractive.
Finally there are often what economists
call economies of scale – it is often cheaper to provide
things on a larger scale. Buying 25 kilos of prime steak every day
for your restaurant will give you a lower price than buying a quarter
a kilo a week.
Lets be honest this is a terrible analogy
Okay the fund management industry is
not the same as running a restaurant. When you buy an ISA you are
never offered a bread roll or a little bowl of olives. Also in the
fund business the amounts of money are larger in absolute terms. A
michelin star chef can only deal with a couple of hundred covers
before the quality starts to slip; a top fund manager can look after
hundreds of millions of pounds as easily as looking after ten
million. More of the revenue does to go pay staff, and that revenue
is shared more disproportionally than in the restaurant business with
fund managers, traders and other big swinging dicks getting a large
percentage than the head chef of a restaurant normally would.
So there are even now far more people
in finance earning six, seven, eight and very occasionally nine
figure incomes than in restaurants (discounting the celebrity chefs
who do little actual cooking and so can 'run' a dozen restaurants;
and even Gordon Ramsey would not break into a list of the top 100
wealthiest hedge fund managers). This is not then a case of
favourable pay differentials except
perhaps for the ultra high net worth customers.
Let us take a very
simple financial product as an example, an index tracker. This is the
most simple product that exists; the equivalent of a salad or pate on
toast. To cook this particular dish at home you need access to
information about the index, eg the FTSE 100. You need to know what
shares are in the index and in what weights. This is available for
free on various websites if its for personal use. You then need to
buy the shares; and every quarter when the index is changed you might
need to buy or sell a bit. You can get an online execution only
broker to do this for you for between £5 and £15 per trade and
perhaps a similar sized quarterly account fee.
To pay someone to do this for you
wouldn't cost that much; its only a few hours a year and frankly it
isn't rocket science – you can do this
yourself. However arguably not
everyone is a finance geek like me and so there may well be
additional utility
from paying someone else.
The other problem with doing this is
that unless you have a lot of money you will need to hold very small,
uneconomic amounts of the very smallest companies in the index; where
it would cost you a very large proportionate amount to trade them
each quarter. So there are economies of scale to outsourcing
this activity unless you have a certain minimum level of wealth.
(You could just hold the top 30 shares
of course and still get very similar performance, or hold them in
equal weights and get better performance, but that is for another
post and still requires larger amounts of money to invest than most
people have)
So instead you go and buy a FTSE 100
tracker, eithier as a unit trust or ETF. The people running it will
try and introduce some rocket science; algorithims to reduce tracking
error and 'smart' execution benchmarking against VWAP and other such
nonsense. You might have half a dozen people working on this 'alpha
generating' activity all pretty well paid. It is all a bit futile
since tracking an index of this nature is like joining a queue of
people all trying to get into the same shop at the same time and a
bit of jostling in the queue isn't going to help. Its better to join
a different queue entirely, but thats another story. I don't think
then personally that this is something the rocket scientists can do a
lot better than Joe
Public.
However spread over a several hundred
million pound fund these extra rocket scientists are hardly going to
add very much to the cost of the fund. If anything there should be
some further economies of scale savings since the institutions
will be paying lower dealing commissions (though due to their size
their total execution bill might be higher). But then we do have that
huge slew of frictional costs.
There is a lot of administration in
looking after other peoples money; and admin doesn't automatically
scale well to looking after larger amounts of money unlike the actual
fund management activity. If all those accounts belong to smaller
retail customers having a billion pounds than a million means 1000x
more accounts; possibly not 1000x more staff but certainly a good
deal more. Advertising takes up a big chunk although you wouldn't
have thought a simple tracker would need to advertise much, but they
still do. Then there are compliance costs; the greater the distrust
we have in the finance sector the more people they need to employ to
make sure the other people aren't breaking the rules. And they would
also have to make a profit; though outside of hedge funds the profits
in fund management have never been as good as in say the investment
banking industry (rightly so they aren't committing their own capital
but just earning off other peoples).
And its also about the intermediation, idiot
One category of costs to the fund
management business we haven't talked about is what are
euphimistically known as distribution costs. Many retail customers
didn't directly invest in funds but went through financial advisors.
Until the FCA reformed the industry rather than pay a fair price for
this advice the funds paid commissions to the advisors directly,
making it quite dificult for the advisors to work out which was
really the best fund and which just paid the best commission. These
are so called intermediation costs; the costs of not dealing
directly with the fund manager but with some intermediary.
(I can show you with a few equations
and some data that the best predictor of the performance of any
investment are its costs, which are known with a much higher degree
of certainty than any other variable. Therefore this was exactly the
wrong thing to do. But you don't need the maths, this is common
sense.)
Similar kinds of intermediation costs
exist with funds of funds (funds that invest in other funds which
exist in both the retail and the institional world), 'smart
platforms' (that invest in index funds according to some algorithim),
with institutional investment consultants, insurance companies, private banks and I
could go on. This layering of intermediaries may be adding some
value, but any value is dwarfed by the fact you have to pay
restaurant costs to each layer. Each layer has their admin, tax,
compliance and other costs to pay.
I won't bang on about it because there
has been plenty of recent media discussion on this. If I can take
just one example from the industry I used to work in; the systematic
'CTA' flavour of hedge funds. Historically these were mostly invested
in by rich individuals who went through private banks, financial
advisors and/or fund of funds. More recently 'normal' people have
been going via so called UCITS funds which are essentially a loophole
to allow people to invest in hedge funds except they are often very
expensive (loopholes don't come cheap). These multiple
intermediations were fine when the products were making outsized
returns but once returns dropped (even if still relativelyattractive
on a return:risk basis compared to other investments) they resulted
in investors seeing poor performance. High returns (especially if
they are mediocre returns in an enviroment of low inflation) have a
great way of masking high fees.
So the cry goes up 'something must be
done'. But what?
Nothing
At least nothing by the government.
This isn't something the government can
do for you, although there should be much better transparency around
fees and fund manager fees. If you have been reading carefully you
will see I don't think increased regulation is the answer. Regulation
won't remove restaurant costs. If anything the government might need
to think about removing regulations that encourage or force
institutional investors to go through intermediaries that add no
value.
I am wary of overburdening teachers
with more iniatives but we don't help ourselves when we produce
consumers that are not all comfortable with maths and have low levels of
financial literacy.
The industry itself can also help by
providing cheaper simpler more transparent products that do not
involve intermediation. But they won't do that without pressure from
customers; attempts by the government to force this through in the
past have failed (does anyone remember CAT standards?).
It is something you have to do for
yourself. Because people are getting older, because of the demise of
the paternalistic final salary pension in the private sector; with
the end to compulsory annuitisation and with the state pension
unlikely to ever cover more than a very modest standard of living.
These things all mean you are going to have to take much more
responsibility for your own savings and investments. You need to do
more stuff yourself, and only outsource when economies of scale
really make it much cheaper or impossible to do yourself.
It takes much less time than you think.
It is not as complicated as you think; much of the complexity that
exists is unncessary. It is easier than you think- not as hard as
fixing a dishwasher. And it is not as dull and boring as you might
think. It might even be as much fun as cooking.
Rob,
ReplyDeleteThis is a well constructed explanation and where you used analogies, very well done ones. And good explanations of the economics of multiple industries.
Mike